If you can’t access eM Client to restore the data, please follow the information below on starting with a new database to open the program. This option will be available either from the window informing you about the results of the database check or from eM Client’s interface in Menu > File > Restore. If you get an error indicating that your database is corrupted, the fastest way of getting eM Client running again is to restore your data from a backup. You can make a backup just to be on the safe side through Menu > Backup. Please note that all locally stored data will be lost, but if you have your data on the server, that shouldn't be of concern.
You can also try removing your account from eM Client and then adding it again in Menu > Accounts. This will prompt the resynchronization of this folder from the server and should reset its data. If that doesn't help, please right-click on the folder that the messages are in, select Properties > Repair and click the Repair button. You should then be able to set any Conversations setting you prefer. 
Wait until the database check is completed. Run the command ""C:\Program Files (x86)\eM Client\MailClient.exe"" /dbrepair. Turn off Conversations (Menu > View > Conversations > Disable Conversations). Please try the following steps to get rid of any 'ghost' messages: I upgraded to eM Client 8 and now my data is missing. If you use 2-factor verification, you might need to create and use an App password for eM Client.Įxchange Web Services protocol will synchronize your Mail, Contacts, and Calendar - you do not need to worry about any data loss because this information is saved on your mail server. 
NOTES: Detection of Exchange setup might take longer than usual, but unless an error pops up, let the configuration finish.
Delete or disable your previous IMAP setup. Use your Microsoft mail address for both the Email and Username fields. In the New Account window select Mail > Exchange. Add the DWORD item AllowExchangeOnlineOAuth and set its value to 0. Go to Computer\HKEY_CURRENT_USER\Software\eM Client. If you'd like to add the needed registry key manually instead of using our provided file: Run it while eM Client is still closed and confirm the changes it will make. Download the attached registry file in this article. accounts can be unusable for some external applications at this time. With the recent changes on Microsoft servers, the IMAP protocol for Outlook/Hotmail/Live/MSN/etc.
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